Thank you for choosing Krumika.
We want your shopping experience to be smooth, quick, and reliable.
This Shipping Policy explains how we process, pack, and deliver your orders.
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🚚 1. Order Processing Time
All orders are processed within 1–2 working days.
Orders placed on Sundays or public holidays will be processed on the next working day.
During high-sale periods (festivals, offers), processing may take slightly longer — but we still ensure fast dispatch.
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📦 2. Delivery Time
We deliver PAN India with trusted courier partners.
Estimated Delivery Time:
Metro Cities: 3–5 working days
Other Cities: 4–7 working days
Remote / Village Areas: 5–10 working days
Delivery time may vary depending on your pincode.
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🎁 3. Shipping Charges
Shipping charges (if applicable) will be shown at checkout before payment.
Free Shipping may be available during offers or minimum order value campaigns.
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🔍 4. Order Tracking
Once your order is shipped:
You will receive a tracking link via Email / SMS / WhatsApp.
You can click the link to check live status of your delivery.
If the tracking link doesn’t update for 24–48 hours, don’t worry — courier systems sometimes update slowly.
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🚚 5. Delivery Attempts
Our courier partner will attempt delivery 2–3 times.
If the delivery fails due to:
Wrong address
Customer unavailable
Phone switched off
Then the order may be returned to us.
We can re-ship the order after confirming details.
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📦 6. Damaged, Tampered, or Open Parcels
If you receive a damaged or tampered parcel:
✔ Take clear photos/videos immediately
✔ Do NOT accept the parcel if severely damaged
✔ Contact us within 48 hours
We will quickly resolve the issue with replacement or refund.
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🔁 7. Incorrect or Missing Items
If any item is missing or wrong:
Share unboxing video/photos
Report within 48 hours of delivery
We will arrange replacement/refund
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👍 8. Delivery Areas
We ship across all states in India, including:
Gujarat
Maharashtra
Rajasthan
Delhi NCR
Uttar Pradesh
Karnataka
Tamil Nadu
Telangana
Kerala
Punjab
…and many more.
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📞 9. Contact Us for Shipping Support
For any questions regarding shipping, delivery, or tracking:
Krumika – Customer Support
📧 krumikacom@gmail.com
🌐 www.krumika.com
We’re always happy to help.
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❤️ Thank You for Shopping with Krumika
We pack every order with care and deliver it with love!