Welcome to Krumika. By using our website www.krumika.com, you agree to the following Terms & Conditions. Please read them carefully before shopping with us.
Your trust matters — and we want your shopping experience to be smooth, transparent, and enjoyable.
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📌 1. General Information
These Terms & Conditions apply to all visitors, customers, and users of Krumika.
By accessing our website, you accept these terms.
We may update these terms from time to time to improve your experience.
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🛍️ 2. Product Information
We aim to display all product details accurately.
But due to unavoidable reasons:
Slight color variations may occur due to lighting, mobile brightness, or screen quality.
Product sizes may vary slightly depending on measurements and fabric stretch.
We ensure quality checks before dispatch.
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📦 3. Placing an Order
When you place an order:
You will receive an order confirmation via email/SMS/WhatsApp.
Orders may be cancelled by us if:
Product is out of stock
Incorrect pricing due to system error
Fraudulent or suspicious activity detected
Incomplete address or invalid payment
We will notify you if any such situation occurs.
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💳 4. Pricing & Payments
All prices are listed in INR (Indian Rupees).
Payments are handled securely via Razorpay.
We accept UPI, Debit/Credit Cards, Net Banking, Wallets.
Your card/UPI details are never stored by Krumika.
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🚚 5. Shipping & Delivery
Orders dispatch within 1–2 working days.
Delivery time: 3–7 working days (location-dependent).
Tracking link provided after shipping.
For full details, read our Shipping Policy.
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🔄 6. Returns, Refunds & Exchanges
Returns available within 7 days of delivery.
Product must be unused, unwashed, and in original condition with tags.
Exchanges depend on stock availability.
Refund takes 3–5 business days after approval.
Full info available in Cancellation & Refund Policy.
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👤 7. User Responsibilities
Customers agree to:
Provide accurate personal details (name, address, phone).
Do not use fake or misleading information.
Not misuse our website or attempt unauthorized access.
Krumika reserves the right to cancel any suspicious orders.
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🔒 8. Intellectual Property Rights
All content including logo, brand name, product images, text, design, etc. belong to Krumika.
You cannot copy, download, or use our content without written permission.
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🌐 9. Third-Party Links
We may provide links to Instagram, Facebook or other sites.
We are not responsible for their content or privacy policies.
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📞 10. Contact Information
For support or queries related to these terms:
Krumika – Customer Support
📧 krumikacom@gmail.com
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❤️ Thank You for Shopping with Krumika
We appreciate your trust and promise a great shopping experience!