Return & Exchange Policy

At Krumika, customer satisfaction is our priority. We take great care in delivering premium quality products to you. If you’re not fully satisfied with your purchase, we’re here to help.

🔁 Returns & Exchanges

• Returns or exchanges are accepted within 7 days of delivery.

• Products must be unused, unwashed, and in original condition with tags intact.

• Items showing signs of wear, damage, or alteration will not be eligible.

👗 Exchange Policy

• We offer size or product exchange only (subject to stock availability).

• Exchange can be requested once per order.

❌ Non-Returnable Items

• Items purchased during sale or clearance are non-returnable.

• Innerwear or customized products (if any) are not eligible for return/exchange.

💰 Refund Policy

• For prepaid orders, refunds will be processed to the original payment method within 5–7 business days after inspection.

• Cash on Delivery (COD) orders are eligible for store credit only.

🚚 Return Shipping

• Return shipping charges are to be borne by the customer unless the product received is damaged or incorrect.

📩 How to Request a Return/Exchange

• Contact us via WhatsApp or Email within 7 days of delivery.

• Share your order number and reason for return/exchange.

• Our team will guide you through the next steps.

⚠️ Important Note

Krumika reserves the right to refuse returns/exchanges that do not meet the above conditions.

Need help?
📧 Email: krumika.com@gmail.com
📱 WhatsApp Support: +91 9157636685