Terms & Conditions

Welcome to Krumika. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General

  • Krumika is an online women’s western wear brand based in India.

  • By using this website, you confirm that you are at least 18 years old or accessing under supervision.

  • We reserve the right to update or modify these terms at any time without prior notice.

Product Information

  • We make every effort to display product details, colors, and descriptions accurately.

  • Actual product color may slightly vary due to screen resolution and lighting.

  • All products are subject to availability.

Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

  • Prices may change without prior notice.

  • We accept Prepaid and Cash on Delivery (COD) on eligible pin codes.

  • Krumika reserves the right to cancel orders in case of pricing or stock errors.

Order Confirmation & Cancellation

  • Once an order is placed, you will receive confirmation via WhatsApp or Email.

  • Orders cannot be cancelled after they are shipped.

  • We reserve the right to cancel any order due to unforeseen circumstances.

Shipping & Delivery

  • Shipping timelines are mentioned in our Shipping Policy.

  • Delivery delays due to courier issues, weather, or regional restrictions are beyond our control.

Returns & Exchanges

  • Returns and exchanges are governed by our Return & Exchange Policy.

  • Items must meet eligibility criteria to be accepted.

Intellectual Property

  • All content on this website including images, logos, text, and designs are the property of Krumika.

  • Unauthorized use or reproduction is strictly prohibited.

User Responsibilities

  • You agree not to misuse the website or engage in fraudulent activities.

  • Providing false information may result in order cancellation or account restriction.

Limitation of Liability

  • Krumika shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of Surat, Gujarat courts.

Contact Us

For any questions regarding these Terms & Conditions, feel free to contact us:

📧 Email: krumika.com@gmail.com
📱 WhatsApp Support: +91 9157366685
🕒 Available: Monday–Saturday | 10 AM – 7 PM